FAQ

 

Q: What payments do you accept?

We Accept Paypal and all major credit and debit cards.

 

Q: How long after purchase do I get my images?

Instantly! After purchase is processed, you’ll see a 'View your files' link which goes to the Downloads page. Here, you can download all the files associated with your order.


Q: Can I get a refund?

Digital downloads are FINAL sale and due to the nature of the items, are not refundable. I want you to love your image as much as I do! If you are not happy or need further assistance please contact me right away and we will work together to find a resolution.


Q: What am I allowed to do with the images?

Tons! You may crop the image, overlay the image with your own design, add a filter or turn it black and white. You may adjust colours. Once you have added your product or image to the styled Photograph you (or anyone) may share it on social media for promotional purposes.

You may use the images to promote yourself and your own business. You may use the images for clients as samples only (proofing, mood boards etc.). You may purchase and extended license for commercial purposes in the shop.


Q: What am I not allowed to do with the images?

You are not allowed to share or resell the images in part or in whole.
You may not cut/paste and rearrange the props within the images. (Special permission may be given under certain circumstances. Contact me with any requests.)

You may not use the Images for any offensive, illegal or pornographic use.

You may not use the images to promote or sell other stock photography products, services, resources, courses, whether for free or paid.


Q: How often will new images be added?

New images are added every month! I will keep the shop updated with new images and remove older ones, keeping your collection of images refined and more unique.


Q: What size are the images?

The majority of the images are 6016 x 4016 300dpi RGB jpg files.  If the image is a different size then it will be shown on the product detail page.


Q: DO I HAVE TO CREDIT YOUR IMAGES?

Credit is not required, but always appreciated. Remember to use #hercreativestudio so we can see how you use the images and even feature your business!


Q: CAN YOU OVERLAY MY PRODUCT FOR ME, EVEN IF I PAY YOU?

Unfortunately I do not offer this service at this time.


Q: Do I need Photoshop to use your images?

No! Although Photoshop and Illustrator are a must have in my arsenal, you can also use free programs like Picasa, Flickr, Gimp or (my recommendation) CANVA.